Claims

Horst Insurance has designed the following Claim Reporting process to ensure efficiency and rapid response. Please follow the options in the order they are presented:

Option 1  Insurance Carrier Claim Hotlines

Option 2  Horst Insurance CSR/24 Online System

Option 3  Horst Insurance Telephone Reporting

Option 1: Insurance Carrier/Claim Hotlines

Most of the Insurance Carriers we represent operate a 24/7 Claim Reporting Hotline / Unit. Reporting your claim using these numbers ensures the most rapid response from the Insurance Carrier. If your Carrier is not listed, proceed to Option 3.

24/7 Carrier Claims Hotline

Employee Benefits

Property & Casualty


Option 2: Horst Insurance CSR/24 Online System

CSRHorst Insurance provides extensive online services for Clients. The CSR/24 System allows you to report to the Agency any claims that have occurred. Click here to login and select “Report a Claim.” If you do not have access to this system, please proceed to Option 3.

Option 3: Horst Insurance Telephone Reporting

Your Account Manager or Account Representative is available Monday through Friday 8:00am to 4:30pm Eastern Time, to assist you with claims. If the above options do not work for your particular need, please contact your team member.

If you need to report a claim after normal business hours, please feel free to call our office 717-560-1919 and follow the prompts to our 24/7 Client Support Center, or call direct at 866-230-9183.